Terms & Conditions
1. Introduction
Welcome to FLAVOURCRAFT TRADING. These Terms & Conditions govern your access to and use of our website and the purchase of products offered through it.
By accessing our website, browsing our products, or placing an order, you agree to comply with these Terms & Conditions. If you do not agree with these terms, please discontinue using the website.
2. Company Information
Company Name: FLAVOURCRAFT TRADING
Email: Tukon5125@hotmail.com
Phone: +1 201 306-4532
Business Address: 5th Floor, 501, Shapath-1, S.G. Highway, Bodakdev, Ahmedabad, Gujarat – 380054, India.
3. Products and Services
FLAVOURCRAFT TRADING offers products that may include dry fruits, fresh fruits, nuts, seeds, dried fruits, healthy snacks, and gift hampers.
We make reasonable efforts to display accurate product descriptions, photographs, weights, quantities, and other relevant details. However, minor variations in colour, appearance, size, or packaging may occur, particularly with natural agricultural products.
Product availability may vary depending on stock, seasonality, and supply conditions.
4. Product Quality and Food Safety
Customers should review product descriptions, ingredient information, storage instructions, and other applicable product details before purchasing.
Customers should store and handle food products according to the instructions provided. Products that appear spoiled, damaged, or unsuitable for consumption should not be consumed.
Customers should contact us promptly if a product arrives damaged, spoiled, or different from the item ordered.
5. Pricing and Payment
All product prices and applicable charges will be displayed on our website at the time of purchase. Prices are subject to change without prior notice, but changes will not ordinarily alter the price of an already confirmed order except where correction or adjustment is legally permissible.
Applicable taxes, shipping charges, and other fees will be displayed or communicated as required before order completion.
Payments may be accepted through the payment methods made available during checkout. Orders may be processed after successful payment confirmation or according to the payment terms offered for the relevant transaction.
6. Orders and Confirmation
Placing an order constitutes a purchase request. Order acceptance and confirmation may depend on product availability, payment verification, and other necessary checks.
We reserve the right to contact customers to verify order details or address issues that prevent fulfilment.
If an order cannot be fulfilled, we will notify the customer and arrange an appropriate cancellation or refund where applicable.
7. Shipping and Delivery
Orders are delivered to the address supplied by the customer, subject to service availability and the Shipping & Delivery Policy.
Estimated delivery dates are indicative and may be affected by weather, courier operations, public holidays, or other unforeseen circumstances.
Customers are responsible for providing accurate delivery details and checking their orders promptly upon arrival.
8. Cancellation, Returns, and Refunds
Order cancellation, returns, replacements, and refunds are governed by our published Refund & Return Policy.
Because some products are perishable, special handling conditions may apply. However, these conditions do not exclude remedies or consumer rights available under applicable law.
Customers should contact us promptly if they receive damaged, spoiled, incorrect, or missing products.
9. Customer Responsibilities
When using our website, you agree to:
- Provide accurate and complete information when placing orders.
- Use the website only for lawful purposes.
- Avoid fraudulent purchases or unauthorised payment activities.
- Refrain from attempting to disrupt website operations or compromise its security.
- Respect applicable intellectual property rights.
- Avoid submitting unlawful, misleading, abusive, or harmful content through website forms.
10. Intellectual Property
Unless otherwise stated, the website’s original text, branding, logos, design elements, graphics, and other content may be protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or commercially exploit protected website content without appropriate permission, except where permitted by law.
Product images and third-party trademarks remain subject to their respective ownership rights.
11. Third-Party Services and Links
Our website may use third-party services, including payment gateways, shipping providers, and external websites.
These services may be governed by their own terms and privacy policies. FLAVOURCRAFT TRADING does not control all third-party systems and is not responsible for matters outside its reasonable control, subject to applicable law.
12. Limitation of Liability
We strive to provide accurate information, reliable service, and a convenient shopping experience. However, temporary website interruptions, technical errors, or external service disruptions may occasionally occur.
To the extent permitted by applicable law, FLAVOURCRAFT TRADING will not be liable for indirect or consequential losses arising from website use or delivery delays beyond our reasonable control.
Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer protection rights.
13. Privacy and Personal Information
Personal information collected through our website will be handled in accordance with our Privacy Policy and applicable data protection laws.
Customers should review our Privacy Policy to understand how their information may be collected, used, and shared.
14. Changes to These Terms
FLAVOURCRAFT TRADING may revise these Terms & Conditions to reflect changes in our products, services, business practices, or legal requirements.
Updated terms will be published on this page with a revised effective date. Changes will apply as permitted by applicable law.
15. Governing Law and Disputes
These Terms & Conditions are governed by the laws of India, subject to applicable legal requirements.
Any disputes will be handled by the appropriate courts or dispute-resolution forums with jurisdiction under applicable law. Nothing in this clause limits a consumer’s statutory rights or access to legally available remedies.
16. Contact Us
If you have any questions regarding these Terms & Conditions, please contact:
FLAVOURCRAFT TRADING
Email: Tukon5125@hotmail.com
Phone: +1 201 306-4532
Address: 5th Floor, 501, Shapath-1, S.G. Highway, Bodakdev, Ahmedabad, Gujarat – 380054, India.
Thank you for choosing FLAVOURCRAFT TRADING. We appreciate your business and look forward to providing a convenient shopping experience.